Batchnook Terms of Service

Effective date: upon publication · Last updated: July 10, 2026

These Terms of Service (the "Terms") are an agreement between you and ARDEO LABS LLC, a Florida limited liability company ("we," "us"), governing your use of Batchnook — our apps, website, and related services (the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy.

1. The Service

Batchnook helps makers of handmade products track materials, batches, inventory, costs, and margins, and export cost-of-goods reports. It is a tool for your business; you remain responsible for your business decisions, your prices, your records, and your obligations under law.

2. Your account

You must be at least 18 and able to form a binding contract. Keep your credentials secure; you're responsible for activity under your account. Plans currently include one seat; don't share credentials to work around that.

3. Plans, billing, and cancellation

• Free plan. No card required. Limits are shown in the app and on the pricing page and may include monthly usage caps (e.g., AI receipt scans).
• Paid plans. Billed by subscription (monthly or annual) through Stripe on our website. Prices and inclusions are stated at checkout. Subscriptions renew automatically until canceled.
• Price changes. Your recurring price can change only with at least 30 days' advance notice, taking effect at your next renewal — never mid-period. Annual plans keep their rate through the end of the paid year. If you cancel and later re-subscribe, current pricing applies. Promotional pricing (e.g., founding-member pricing) is honored on the same basis and per the promotion's stated terms.
• Cancellation. Cancel anytime from the billing portal; your plan stays active through the end of the paid period, then converts to the Free plan. Your data is not deleted on cancellation, and export remains available. Deleting your account cancels any active subscription immediately, without a refund of the remaining period except where required by law.
• Refunds. Except where required by law, payments are non-refundable; we may issue refunds or credits at our discretion — if something went wrong, email us and we'll be reasonable.
• Taxes. Prices exclude applicable taxes, which are added at checkout where required.

4. Your money settles to you

Money from your sales belongs to you and settles to accounts you own. Batchnook is not a bank or money transmitter, and we never hold your money in a Batchnook balance.

• Sales you record or import. Orders you enter, or import from your marketplaces, are records and displays only — that money never moves through Batchnook at all.
• Your Batchnook storefront (where enabled). If you open a storefront, card payments are processed by Stripe under your own Stripe account: you are the merchant of record, and funds settle directly to you — never into a Batchnook balance. Batchnook charges a platform fee on orders processed through your storefront; the current rate is stated on the pricing page and in the app before you open it. Refunds you issue are processed through the same rail, and the platform fee on the refunded amount is returned in proportion. Collecting payments through your storefront is additionally governed by the Ardeo Labs Platform Payments Agreement, which controls if it conflicts with this section.
• Selling through your storefront. You are the seller: the goods, their descriptions, their pricing, their shipping, and the legal requirements that apply to them are your responsibility. Before anything publishes, you accept these terms as they apply to selling, and we record which version you accepted; if this section changes in a way that matters, we ask you again. The shop policies you publish (shipping and returns) are part of each order at the moment it is placed, and a later edit never rewrites an order already made. For some product categories (for example food, cosmetics, or children's products) we require additional information or certificates on file before a listing can go on sale here.
• Disputes. We surface dispute information but do not decide disputes or guarantee any buyer payment.

5. Records, not advice

Batchnook produces business records — costs, inventory valuations, and cost-of-goods reports computed with the average-cost method, as disclosed in the app. Figures are tax-ready records, not tax advice. Marketplace fee presets are estimates you maintain — verify rates with your marketplace. You (and your tax professional) are responsible for how you use these records in filings. Batchnook provides no regulatory, labeling, food-safety, cosmetic, lot-tracking, or recall functionality; compliance with laws that apply to your products is entirely your responsibility.

6. AI features require your review

Some features use AI (for example, turning a receipt photo into purchase line items). AI output is a suggestion, not a fact. It may be incomplete or wrong, and it never becomes part of your records without your review and confirmation. You are solely responsible for verifying quantities, prices, units, and matches before accepting them.

7. Your content and our license

You own your content (materials, recipes, purchases, batches, orders, reports, and everything else you put in). You grant us a limited, non-exclusive license to host, process, transmit, and display it solely to operate, secure, and improve the Service — including sending receipt photos or text you submit to our AI provider on your behalf. We do not use your content to train AI models and we do not sell it. You can export everything at any time; that survives cancellation.

8. Connectivity

Creating and editing records requires a connection. Some things work without one: notification preferences and locally scheduled reminders are stored and generated on your device, and in-app help is bundled with the app. A receipt photo taken while offline stays in your device's photo library until you submit it; nothing enters your records without a connection and your confirmation.

9. Acceptable use

Don't: break the law; infringe others' rights; upload malicious code; probe, overload, scrape, or reverse-engineer the Service; resell it; or use it to build a competing product. Usage limits (including AI scan quotas) are enforced in-product; attempting to evade them is a violation of these Terms.

10. Our IP

The Service — software, design, and branding — is ours or our licensors' and is protected by IP laws. These Terms grant you a limited, revocable, non-transferable right to use the Service for your business; no other rights are granted. Feedback you send us may be used without obligation.

11. Third-party services

The Service interoperates with third-party services (e.g., Stripe for our billing, Shopify order import when you connect a store, your marketplaces, app stores). Their terms govern your use of them; we're not responsible for third-party services.

12. Termination

You can stop using the Service or delete your account at any time (deletion includes an export offer and a 7-day grace window during which you can restore by signing back in). We may suspend or terminate accounts that violate these Terms, create legal exposure, or remain on a free plan with no activity for an extended period (with notice and an export window). On account deletion, content is removed per the Privacy Policy retention terms.

13. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AI OUTPUT WILL BE ACCURATE. NOTHING IN THE SERVICE IS FINANCIAL, TAX, LEGAL, OR REGULATORY-COMPLIANCE ADVICE.

14. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW: (A) NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, OR DATA; AND (B) OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF $100 OR THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM. SOME JURISDICTIONS DON'T ALLOW CERTAIN LIMITATIONS, SO SOME OF THESE MAY NOT APPLY TO YOU.

15. Indemnification

You will defend and hold us harmless from claims arising out of your content, your products and sales, your tax filings and regulatory compliance, your violation of these Terms, or your violation of law or third-party rights.

16. Governing law and disputes

These Terms are governed by Florida law, without regard to conflicts rules. Exclusive venue for disputes is the state or federal courts located in Broward County, Florida, and each party consents to personal jurisdiction there.

17. Changes to these Terms

We may update these Terms; material changes will be announced in the app or by email at least 30 days before taking effect. Continued use after the effective date is acceptance. If you don't agree, cancel and export your data before the changes take effect.

18. Miscellany

These Terms plus the Privacy Policy are the entire agreement. If a provision is unenforceable, the rest stands. We may assign these Terms in connection with a merger, acquisition, or sale of assets; you may not assign them. No waiver is implied by inaction. Notices to you may be given in-app or to your account email; notices to us go to ARDEO LABS LLC at [email protected].