Recording an order
Recording a sale: units off the shelf, cost frozen, and what you kept booked.
An order is a sale you made: one line per product, with a quantity and a price. Recording it takes the units off your shelf and books what you kept.
Pick the channel first — a marketplace, a fair, or a custom sale. The channel brings its own fee preset, so the fees arrive filled in, and you can still change them on this one order.
The margin shows before you save, not after. If a sale is thinner than you thought it was, that is the moment worth knowing it.
Saving freezes the cost. The order keeps the unit cost that was true when you recorded it, which is why an order row still reconciles with your reports months later, whatever your supply prices have done since.
Bringing a month of sales across from a marketplace export? Import them as a CSV instead of typing them: you map the columns and see what will land before anything does.
A refund happens where the money was taken. An order you took through Batchnook is refunded here; an order that came from a marketplace is refunded in that marketplace, and Batchnook points you there rather than pretending it can reach the money.
Do this in Batchnook, free to start
Snap the receipt. Watch every product’s real margin update.